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View Full Version : Computer geeks, we still need help!


yellowstang
07-12-2013, 10:01 AM
Still looking to fill a position in my company. If you have any of the following experience and are interested, holla' at me! We get a referral fee for recommending someone and they stay 90 days. Company has great benefits!


Responsibilities:
As a member of this world wide team, you will help debug and solve problems that may arise during the implementation of complex solutions by external and internal customers using our products.

Provide phone/email/Webex consultation to debug customer problems
Utilize good communication skills (phone/email) to provide excellent support to the TIBCO customer base
Understand the problem reported by the customer and reproduce it locally within the support lab
Document problems accurately and completely, their solutions, and defects
Investigate and provide workarounds as applicable
Work with other teams within Support as required
Manage workload efficiently while being able to resolve time-critical situations professionally
Learn the technologies required for supporting the TIBCO products
Create KnowledgeBase articles (FAQ/Solutions) that provide repeat value to the TIBCO customer base
Mentor less experienced staff as appropriate


Qualifications:

5-8 years of relevant experience in a software technical position
Strong troubleshooting and analytical skills
Programming/Support experience with Java or C
Unix and Windows administration and debugging experience
Experience with several of the following: J2EE, JMS, XML/XPATH, Web services, web development, app/web servers, networking, TCP/IP, HTTP, SOAP
Practical experience with Oracle and/or SQL server required
Enjoy working with people and a customer driven attitude is critical
Bachelor's degree in Engineering/Computer Science or equivalent

yellowstang
04-03-2014, 12:54 PM
Bump, we are hiring again! If you know anyone qualified, send 'em over! Company is easy to work for, small office here in Arlington, mid sized corporate office in Palo Alto. Great benefits (awesome insurance).

Plus, we have a foosball table (Tornado professional table) and play foosball, a lot! :D

yellowstang
01-09-2015, 10:09 AM
BUMP.

Hiring again, doesn't anyone in IT have some of these skills and wanna new job in Arlington?

ceyko
01-09-2015, 10:19 AM
Fairly vague job description and the IT folks I know on here, most would not be interested in it based off the qualifications.

racrguy
01-10-2015, 08:10 AM
Fairly vague job description and the IT folks I know on here, most would not be interested in it based off the qualifications.

Yeah, 5-8 years exp with a bachelors? They're gonna have to pay some top dollar for that alone, methinks.

95DRGT
01-10-2015, 08:21 AM
I have mad Foosball skills. Does that count?

Craizie
01-10-2015, 08:26 AM
I was once able to reset my IP address via cmd prompt.

yellowstang
01-14-2015, 07:43 PM
Yeah, 5-8 years exp with a bachelors? They're gonna have to pay some top dollar for that alone, methinks.
Pay and benefits are not bad, but I am unsure what the pay scale is now. Negotiating salary is a plus!

I have mad Foosball skills. Does that count?
Fuck yeah!
I was once able to reset my IP address via cmd prompt.
More than the last one could do!

yellowstang
01-14-2015, 07:49 PM
Fairly vague job description and the IT folks I know on here, most would not be interested in it based off the qualifications.

There would be nobody that has the software experience that we support, so having the background in Unix/Linux/Windows Admin, plus some Database skills is a good base. The SW is Java based, so Java is a big plus. It's SW used by major companies, like banks, insurance, Fed. Government, etc. and used for business workflows. (BPM, Business Process Management).

Once someone is hired, they go thru training, and it will be a minimum of 3 months before they were taking any clients Service Requests, but is based off how they learn and feel comfortable taking them. Last girl (who thankfully is no longer there) started in June and never took 1. Thankfully, she was recently relieved of her duties...

yellowstang
05-08-2015, 01:52 PM
TTT, we're hiring again. If you, or anyone you know is looking for IT work, check us out. it isn't a super hard job, not easy, but not like it is rocket science. Plus, if someone I know is hired, I get $$$, and I'll split it with whomever it is.

Great benefits, 4 weeks vacation a year, 10 sick days, awesome health insurance, and foosball! The game room was recently doubled in size, and we should get a pool table or something else added. :D

If you do apply, please use my name for the referral (Rob Walter) and we'll get the cash after 90 days of work.

To refer a candidate for a position at TIBCO please direct the candidate to our external TIBCO web site careers page athttp://www.tibco.com/company/career-opportunities/ so they can apply online for the position (they will have an opportunity during the submission process to select Employee Referral as the source and list your name as the referrer). Once they have applied online you can also email a copy of the resume to the appropriate recruiter below. Please be sure to indicate that your submission is an employee referral when contacting the recruiter and let them know that the candidate has already applied online for the position

Support Engineer –1701 E. Lamar Blvd. Arlington, TX 76006

As a member of this world wide team, you will help debug and solve problems that may arise during the implementation of complex solutions by external and internal customers using our products.
Provide phone/email/Webex consultation to debug customer problems
Utilize good communication skills (phone/email) to provide excellent support to the TIBCO customer base
Understand the problem reported by the customer and reproduce it locally within the support lab
Document problems accurately and completely, their solutions, and defects
Investigate and provide workarounds as applicable
Work with other teams within Support as required
Manage workload efficiently while being able to resolve time-critical situations professionally
Learn the technologies required for supporting the TIBCO products
Create KnowledgeBase articles (FAQ/Solutions) that provide repeat value to the TIBCO customer base
Mentor less experienced staff as appropriate
5-8 years of relevant experience in a software technical position
Strong troubleshooting and analytical skills
Programming/Support experience with Java or C
Unix and Windows administration and debugging experience
Experience with several of the following: J2EE, JMS, XML/XPATH, Web services, web development, app/web servers, networking, TCP/IP, HTTP, SOAP
Practical experience with Oracle and/or SQL server required
Enjoy working with people and a customer driven attitude is critical
Bachelor's degree in Engineering/Computer Science or equivalent
If you are possibly interested, please forward a copy of your updated resume to me at the email address below and confirm you are amenable to a daily commute to Arlington.
You should also apply to the position through the link provided below.
https://www.hirebridge.com/v3/application/applink.aspx?cid=7167&jid=309385

32vfromhell
05-11-2015, 12:32 AM
Any PM or BA positions?

yellowstang
05-11-2015, 11:50 AM
Any PM or BA positions?

No idea, the only one I know about is for the Support Eng. in our office. Go check the website and look around.

http://www.tibco.com/company/career-opportunities

lowthreeohz
05-11-2015, 11:59 AM
Any PM or BA positions?

I think we've got some PM openings but not sure if it'll be in the Irving office. Message me for a link to the recruiting page.