Please HELP! Black screen of death, cannot restore

[00bolt]

Last night I got home and tried to use my computer and apparently my son got some kind of virus on it. It was some program called Security Shield was popping up acting like it was a program..

anyway, i rebooted to safe mode and was about to do malware bytes, etc that I have installed and we had to leave for my sons baseball game. Got home and now its just a complete black screen with a cursor.

I have tried rebooting normal, safe mode, etc and nothing works. Black screen with cursor even in safe mode.

I then f8 and choose the option to repair my computer and gives option to fix computer, restore, etc.. i did the fix my computer option and it didnt do anything, still black screen. I then do a system restore and tried restoring it to all 4 different restore point options it gives me and everytime it will not finish the restore and gives me the error 0x800700b7

i cannot find my windows discs or anything. Anyone have any advice/tips on how to get this thing started back up??

[Tx Redneck]

If it's the same garbage(has the same name) that got my mom's pc, it opens a back door and Dl's a rootkit.
At that point, your only safe recourse it to backup your data and reinstall because it has been completely compromised.
Saved and Texan by the Grace of God, Redneck by choice.

[stang2be]

I'll second the wipe and recover. My wife got this on hers last week and I had to use my windows home server recovery disc and do a full restore on her system from the day before.

[00bolt]

so how do I get all my files off this computer since I cannot boot into windows at all?
do i just use another computer and add this hard drive as a second hard drive and move all the files over or is there an easier way?

[Jewrrick]

Anywhere near the Arlington area? and is this a desktop or laptop?

[Tx Redneck]

That is definitely a way to do it, however, before you start to copy data you need to scan the entire hard drive with your antivirus to prevent copying infected files to your other pc.

If you are uncomfortable with doing this I would be more than happy to help.

Saved and Texan by the Grace of God, Redneck by choice.

[00bolt]

I actually live in mansfield.
if i were to just copy over pics, videos and music i should be fine right?

[Tx Redneck]

*should be

Saved and Texan by the Grace of God, Redneck by choice.

[00bolt]

if i were able to create a boot disc for windows 7 on another computer, would that help me in any way on this computer before I go that route of copying over, etc?

[Tx Redneck]

I see no reason to do that. If you want,I can give you a link to Dl an iso to make a disc for the reinstall,I just need to know which version you're using.

Saved and Texan by the Grace of God, Redneck by choice.

[diablo rojo]

Subscribing!! This shit got me too and I am relentless about what I do and where I go (online) with this computer. I've been moving files for weeks to one of my externals and buying time with system restores, but it finally crapped out and while I was able to get 98% backed up....I'm really going to regret losing the other 2%.

[Tx Redneck]

Subscribing!! This shit got me too and I am relentless about what I do and where I go (online) with this computer. I've been moving files for weeks to one of my externals and buying time with system restores, but it finally crapped out and while I was able to get 98% backed up....I'm really going to regret losing the other 2%.

Short of a physical failure of the drive, there is no reason to lose your data, any of it.

Saved and Texan by the Grace of God, Redneck by choice.

[00bolt]

im currently using Windows 7 x86 and ultimate i believe... if you can PM me a link, that would be greatly appreciated.

however, i would not be opposed to installing x32 this time to see if its any quicker. my rig can handle it. i just opted not to at the time because i thought maybe drivers, etc wouldnt work