Originally posted by Jedi
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The only banking complaint I have is it took forever to add my wife to the account and get her a debit card. But, when I finally got pissed enough to contact a manager she got it straightened out pretty fast, so even though they have some fuckups they seem to give a shit about fixing problems and making customers happy.
I also had some problems getting my mortgage, but that was a whole clusterfuck involving immigration, the state of Texas, and a bunch of retards at the realtor, and the Philippines, and FedEX. None of it was USAA's fault but my mortgage agent was helpful as shit at getting things solved as best as she could.
Non-direct deposits are easy; they mail you deposit slips and you just mail the check in; I am sure there are faster ways I but I get physical checks so rarely that I never looked into it further. Maybe a week or two to process that way. If you qualify for USAA I'd consider it.
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