Any positive/negative feedback for Sprint?

[Tx Redneck]

With the move to lte, data is far better than it was on hspa+/3g.

Saved and Texan by the Grace of God, Redneck by choice.

[ThreeFingerPete]

looks like I won't be keeping a phone with Verizon... in order to use the GOOD software required by Dell to get corporate email, I have to pay another 15/mo if I have an Android.

That fucking sucks.

FWIW: Verizon used to treat customers pretty well. If you had a problem with a handset, it was sorted out in the store the same day, etc. There were dozens of ways that Verizon differentiated themselves from the rest of the carriers through outstanding customer service. Those ways are all gone, and now the employees/managers at the stores have no more power to help you than any other carrier's employees.
The data on my Fascinate worked like shit, the i have a ton of intermittent data / voice problems on my Charge, etc. AT&T before the Iphone was by far the best network for me, but once the iPhone exploded, they got just as bad as everyone else.

As far as I'm concerned, cellular carriers can all kiss my/our asses. Half of the phones they push shouldn't even be in production with all of their kinks, and we sure as hell shouldn't be tied to contracts with devices that don't work consistently or correctly. However, they know that we won't go anywhere, so they do what they want, realizing that AT&T will piss customers off and they will drift to Verizon, and vise versa.

[Rick Modena]

I have never been with Sprint, but I was with ATT for nearly 20years, I used to get a lot of dropped calls. Service was good, not great and it was expensive. Two years ago I switched to Verizon because of the DroidX and its been great! No dropped calls and customer service is awesome. I have yet to upgrade to LTE, but im probably going to wait for at least another year.

[Silverback]

looks like I won't be keeping a phone with Verizon... in order to use the GOOD software required by Dell to get corporate email, I have to pay another 15/mo if I have an Android.

[slow84lx]

I've had Sprint since 2000. Had a few billing problems in the early years but none since. I've never had dropped calls like so many have complained about all these years on this site, in fact, a dropped call is a rare thing. I really like my Android phone although I don't get 4G everywhere.

[Silverback]

I can't root my phone. DELL corp policy is that if you want to receive work email on your personal device, you have to use Good software, and they have it set to deny email to rooted devices

[Tx Redneck]

I'm getting 20 mb/s at the house. Only place I've tried so far on speed test.

Everywhere I have LTE, I average mid 30's and have seen upper 50's. If you're using an Android device and have root, use something like ES File Explorer to add these lines to the bottom of your build.prop located in /system/build.prop, save then change the permissions to rw- r-- r--.

#Internet Speed

net.tcp.buffersize.default=4096,87380,256960,4096, 16384,256960
net.tcp.buffersize.wifi=4096,87380,256960,4096,163 84,256960
net.tcp.buffersize.umts=4096,87380,256960,4096,163 84,256960
net.tcp.buffersize.gprs=4096,87380,256960,4096,163 84,256960
net.tcp.buffersize.edge=4096,87380,256960,4096,163 84,256960

[grove rat]

Just ask anyone who purchased an HTC Hero when it was the golden boy of their network.

that phone(and their failure to replace it) was the reason i left sprint after 8 years and went to att. after just a few months with att i wish i would have done it a long time ago. att is def not the cheapest but i never have a problem with them

[Silverback]

What are you pullin on VZW LTE?

I'm getting 20 mb/s at the house. Only place I've tried so far on speed test.

[mystic96]

I just left Sprint for Verizon this weekend, lately I've had very spotty coverage, and my house in Carrollton sits in a dead zone, as well as when I'm at my office in Plano. Verizon works in both locations, and since I spend the majority of my time in those two places, I went with them. ATT also works there, but Verizon's LTE is faster, and ATT pissed me off a few years ago.

Sprint fucking sucks %90 of the time. Want proof? Hang out in a Sprint store and watch the every displeased stream of people in the store. I haven't seen the same thing in AT&T nor Verizon stores.

I've never dropped more calls than on sprint, and when (not if) they fuck something up, you'll spend hours on the phone with them trying to get it straightened out. Eventually they'll fix it, offer you some bill credit or something to make it better. To me it wasn't worth the pain in the ass. I didn't have similar issues with AT&T before or Verizon since.

Sprint = McDonald's of cellular service. It's cheaper for a reason.

Both of these posts sums up all the reasons Katrina just switched from sprint to att. Her whole family switched actually.

I've had Verizon for years and never had any service issues. Just got a new Droid RAZR Maxx, my first 4g phone and get awesome service nearly everywhere

[ThreeFingerPete]

additionally, the phones on Sprint are generally more problematic than AT&T, and they do their absolute best to make sure that you don't get that problem solved. Just ask anyone who purchased an HTC Hero when it was the golden boy of their network.

[ThreeFingerPete]

lol^

FWIW: I worked for a multi carrier retailer for 3-4 years, was a Sprint customer for 2 of those, went back to Sprint 4 years ago and left as soon as my contract was up. I have sufficient experience on the matter, and with hordes of customers to know which carriers treat their customers better, and Sprint isn't it.

So take your sample size of 1 for what it is and realize that they can't piss off EVERY customer, but plenty of their customers think they try.

[FoxBodyNick]

lol^

[ThreeFingerPete]

Sprint fucking sucks %90 of the time. Want proof? Hang out in a Sprint store and watch the every displeased stream of people in the store. I haven't seen the same thing in AT&T nor Verizon stores.

I've never dropped more calls than on sprint, and when (not if) they fuck something up, you'll spend hours on the phone with them trying to get it straightened out. Eventually they'll fix it, offer you some bill credit or something to make it better. To me it wasn't worth the pain in the ass. I didn't have similar issues with AT&T before or Verizon since.

Sprint = McDonald's of cellular service. It's cheaper for a reason.

[FoxBodyNick]

No issues with sprint.