Tv blew up Now what?

[Mike]

Be really careful with Walmart guys.
Last month my TV Blew up. It was late around 10:00pm. So I went to Walmart. Picked out a nice Samsung. I took it home and Notice that some of the tape on the box have been re-taped. I Then opened the box and Noticed I had a big problem. The TV in the box was old tv. All the instruction manuals were missing.
The remote control and the power cable missing. Nothing was covered in plastic
I called the store and EXPLAINED THE SITUATION TO A CSM. She told me to bring it back to look at it. When I Arrived at the store I told her I don't want the back. I paid for a NEW tv so Just give me a new TV. Lucky for me she was nice about it. And Gave me a new TV I I opened up the box right there to inspect everything was okay. It was.

The next day at work I was telling my Friend about what happened.
She told me that she had Purchased a new PlayStation 3. For her boyfriend From that same store. When she got home and opened up the box They found a used PlayStation 2. Inside the box. Unfortunately for her manager did not believe her
And did not give her a refund or exchange and accused her of switching systems


What I think is going on is Employees in the back warehouse.
Are taking out the new merchandise to steal and replacing it with their old shit.
BTW it's the lake June store in Balch springs.
I Should have just waited In the morning. and went to frys or best buy.

Wow, sounds like a store run by a bunch of Gypsies.

[Grant]

He already bought a TV.

I know. I was hoping to entice him with stellar bargains to return the Sanyo.

[CJ]

He already bought a TV.

[Grant]

$799 Samsung 55" Class 1080p 120Hz LED HDTV UN55EH6050F + FS http://bit.ly/15RTQr4
. Sent from my iSlick app

[lowthreeohz]

I have a pn50a... Time to sign up for the suit I guess

[line-em-up]

there is a class action suit on the caps sumsung used. google it and find out if you model number is covered. also search here i had a thread about mine crapping and how they sent someone to the house and in 10 mins it was fixed.

god bless.

You had me worried for a second. Mine is the next year model (PN50B, not A), so hopefully it will last. I have been VERY happy with the picture. Sometimes, if the screen sits still for a while, it does have a little red pixelation for a few seconds, but then it dissappears. It's been doing that for a while, but doesn't seem to have gotten worse.

[line-em-up]

Balch springs, says it all.

That was my first thought.

[Grant]

Sanyo's may be the worst TV's produced. Walmart is also one of the worst places to buy, a lot of their models are made specifically for them and are typically not representative of new or competing models at better price points. Just an assumed value proposition since you're buying from wal-mart. Fry's has a nice 55" LG LED with surround bar for a decent price of $799.

[Sleeper]

They where out of stock of everything i wanted. Ended up with a cheap ass 55 inch sanyo lcd. I will prob do the site to store on the samsung led.

[Stangs 4 Life]

Wamart site-to-store is probably one of the best options out there. The TV's they usually display and offer in the stores are low to mid-grade offerings with reduced features and connectivity options in order to make the price more appealing.

Check Walmart's website for the class/size of tv you are looking for. Compare the models of the same class. Most manufacturers designate their models from lowest to highest using numbers at the end of the base model number. Something like -10 -20 -30 or P6 P7 P8. Each manufacturer uses similar methods to identify a base model from premium where the major components themselves are the same.

Some of the higher end manufacturers like Samsung will offer adequate features in their lower tier products where other manufacturers only offer the desirable features in their top grade models. A few dollars spent to upgrade the model's features can greatly increase the perceived value of your purchase in the future. Try to avoid the allure of the "get it now" sale price as your chances of getting a tv that you will hate in a few years is a definite possibility.

The size of TV you want is the first important factor to consider. You will find that your options under $1000 are plentiful for most any size TV under 60" Remember that the more features and connectivity options in your TV will increase its ease of use and usefulness in years to come when other technology surpasses what is available today.

[crapstang]

Best Buy has some pretty good deals on 42"-50" LCDs and plasmas.

[CJ]

Personally, I have an LG 48" in the living room and I like it. It's been going strong for years, and I always get the longest warranty I can through best buy. They've always taken care of my broken TV's real quickly.

Samsung did as well I should mention - the first time the power supply went out they covered it. Now, it just went out again and it's on my dime.

[ceyko]

Spent hours on the phone with both them and Sony to end up with a refurbished TV to replace my brand new 6 month old one, a MONTH later. First time in my life I almost filed a suit in small claims. Since I only have 1 TV, I went to Best Buy and replaced it, then sold the refurb on Craigslist less than 48 hours after I got it. Will not ever buy another Sony product in my life.

Can't blame you, from my perspective and experience Sony products have really decreased in quality since the 90s.

They should have given you a refund. You either spoke to the wrong person or are a poor negotiator. I would have been livid. If I didn't get what I wanted from the store manager, I would have called corporate.

And how can Sony not honor their own warranty?

Spent hours on the phone with both them and Sony to end up with a refurbished TV to replace my brand new 6 month old one, a MONTH later. First time in my life I almost filed a suit in small claims. Since I only have 1 TV, I went to Best Buy and replaced it, then sold the refurb on Craigslist less than 48 hours after I got it. Will not ever buy another Sony product in my life.

[ceyko]

Bought my last 3 there. Very good prices, cheap extended warranties, and "no questions-asked" return policy. I've never had an issue.

heh, yeah I had a K-cup coffee maker I bought almost 2 years ago. The damned thing was like 200 bucks and started f'ing up. I was ticked off and went up there and gave a story and how I thought it should've lasted longer...etc...etc. They were like "Uh, okay. Do you want to exchange it or return it?"

So easy to deal with. I'd bet at least 30% of my income is spent there.