Charter - Ooops, we haven't been charging you for 7 years...

[03trubluGT]

I got a letter in the mail from Charter saying that:

"Charter regularly reviews and audits customers' billing statements to ensure accuracy. During this process, we discovered that you are leasing a Charter modem, but it is not appearing on your montly Charter billing statement. As a result, on your next statement, your monthly charges will be adjusted by $7* to reflect this omission. Since this was our error, we will not seek payment for previously unbilled charges relating to the equipment charge.

I sure as hell don't have my original agreement from 2004, but I don't recall being told that I would have to lease a $49 modem for 7 years for a total of $588 plus taxes and fees.

I'm still using the original "Ambit SpeedStream 60678EU" cable modem.

I'm going to pick up a Motorola DOCSIS 3.0 unit and drop this POS Ambit off at one of their offices...

What a scam..

[GhostTX]

That's why leasing a cable modem never made sense to me. $50 and you've "paid for it" in less than a year.

[03trubluGT]

That's why leasing a cable modem never made sense to me. $50 and you've "paid for it" in less than a year.

Knowing my cheap ass, I would have never agreed to lease the modem, I just can't prove it.

[Superwho]

Knowing my cheap ass, I would have never agreed to lease the modem, I just can't prove it.

You don't have to, have them show you the original contract, they are making the claim.

[Nash B.]

You don't have to, have them show you the original contract, they are making the claim.

Oh, look at the CPA, trying to be a lawyer! I'm just kidding!

[Superwho]

Oh, look at the CPA, trying to be a lawyer! I'm just kidding!

What the hell are you talking about? so am i

[Osiris]

What the hell are you talking about? so am i

Owned by the white text.

[Osiris]

Owned by the white text.

So was I.

[03trubluGT]

I went to Best Buy and bought one of these because the Charter rep I talked to said that they were about to exceed the limits of DOCSIS 2.0

Motorola - SURFboard DOCSIS 3.0 High-Speed Cable Modem

It was $25 off - from $109.99 to $84.99

http://www.bestbuy.com/site/Motorola...57&st=Motorola cable modem&cp=1&lp=2


I installed it, and when I turned on the Modem/Computer and tried to connect to the internet, a screen popped up from Charter asking me if I was installing new hardware. I clicked on the "new modem" and I had to enter my account number and old MAC address, and then the new address and it worked like a charm.


After I installed the modem, Speedtest.net says I'm getting 19mbps down and 3.19mbps up.

[Unicorn Jeff]

This is why I bought my own modem. Fuck renting that pussy shit!

[Slowhand]

Owned by the white text.

So was I.

I'm sorry, did I miss something? It looks like you're having a conversation with yourself.

[03trubluGT]

I'm sorry, did I miss something? It looks like you're having a conversation with yourself.

Leave Luis alone, he got ahold of some bad green.....

[GeorgeG.]

That's why leasing a cable modem never made sense to me. $50 and you've "paid for it" in less than a year.

Holy shit...why in the hell have I not done this already? I've been with TW for many years leasing their modem

[jefehbk]

not to be a thread jacker, but can the same concept be applied to the DVRs for like Verizon FIOS? I pay $14 month for recordable dvr...so that's $200 a year I can save

[Osiris]

Sumbitch. I need to pay better attention.