NAPA Online is a SCAM!!!

[talisman]

Only because Paul won't hook me up with his Fubu employee discount. Cocksucker.

[helosailor]

too bad we dont have a cool dude that works for napa on the board..... oh wait....

god bless.

But he always leaves early so he can get to the 5 o'clock free crack giveaway.

[46Tbird]

Not to be an ass, but why did you order from napa.com? There are dozens of local stores that could have gotten you the part and would have appreciated the business.

[mstng86]

Not to be an ass, but why did you order from napa.com? There are dozens of local stores that could have gotten you the part and would have appreciated the business.

Why do you have to axe a ridiculous question like that?

[talisman]

Not to be an ass, but why did you order from napa.com? There are dozens of local stores that could have gotten you the part and would have appreciated the business.

Ass.

[Tyrone Biggums]

Why would you order a part online that you could have gone to any store and more than likely had the same day and not had to pay shipping? Why wait two months to try and get your money back or resolve the issue?

[91CoupeMike]

Get in the zone, Autozone.

Ow!!!!

[Silverback]

Occupy Napa!

[Snots]

Na na na napa no ship napa no ship

[mstng86]

Na na na napaknowhow to not ship

[LS1Goat]

Weird.

I usually just walk into a local auto parts store and pick up those kinds of part. If they don't have it in stock, they just simply order it from the warehouse or another store. And then I go about my day. The only place I order parts online is Summit or Jegs. I went into a local Vatozone the other day to get some 3M trim adhesive. They were out, but it ordered for me from somewhere. They called me 4 hours later and I picked it up.

[2011GT]

Why would you order a part online that you could have gone to any store and more than likely had the same day and not had to pay shipping? Why wait two months to try and get your money back or resolve the issue?

The nearest napa was about 15 miles or 30 mins away. I called them and they didn't have the part. So I asked them to order it over the phone. They wouldn't do that, they required me to drive to the store and pay for it first and then come back and pick it up. So that would have been 2 hours of my time or 60 miles. Screw that. Plus they wanted me to pay for shipping LOL.

I've been trying to get the product or my money back for some time now. I've only got one reply from napaonline and that was 9/10/11. The original post talks about this.

[2011GT]

Weird.

I usually just walk into a local auto parts store and pick up those kinds of part. If they don't have it in stock, they just simply order it from the warehouse or another store. And then I go about my day. The only place I order parts online is Summit or Jegs. I went into a local Vatozone the other day to get some 3M trim adhesive. They were out, but it ordered for me from somewhere. They called me 4 hours later and I picked it up.

Unfortunately napa only sells the part and napa is about 30 mins away and its not a part they keep stock of in store

[LS1Goat]

Unfortunately napa only sells the part and napa is about 30 mins away and its not a part they keep stock of in store

In that case, it probably would have been worth the extra few bucks to walk into your nearest local Ford parts house (assuming it's a ford) and pick it up. I'd pay and extra $20 bucks or so to avoid the hassle you're going through.

And I'll go ahead and be nice.....In the past I've ordered a part from auto parts warehouse online. It was smooth and uneventful.

[2011GT]

In that case, it probably would have been worth the extra few bucks to walk into your nearest local Ford parts house (assuming it's a ford) and pick it up. I'd pay and extra $20 bucks or so to avoid the hassle you're going through.

And I'll go ahead and be nice.....In the past I've ordered a part from auto parts warehouse online. It was smooth and uneventful.

LOL if I knew it would've been a hassle I never would've bought the Damn thing in the first place.