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Dealership joyride destroys customers ZL1 Camaro.
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He absolutely deserves a brand new one, and they still should kiss his ass throughout the whole process.
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His demand for a new car is reasonable IMO. He bought the car new. He knew the condition/history of the car. He put the miles on it. They destroy it and then offer a used, wrecked, multi-owner car as compensation? Give the guy an equally optioned new car and be done with it.
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Lol if that's not a sign idk what would have been.Originally posted by 4bangen View PostWhen I worked at a local Ford house, a local wealthy man custom ordered an expedition 4x4. When it showed up the make ready kid took it for a test drive to make sure all was well. By is account, “He took a turn at the posted speed limit of 30mph when it suddenly lost control and rolled five times.” He was fired, and the customer was contacted.
His response was frustration at first, but when he calmed down he decided it was better off. He had been thinking he’d rather have a truck anyway. So, he custom ordered a 5speed F-150. When this one showed up from Ford the salesman insisted that no one drive the truck but him. The truck was made ready and needed to be washed before delivery, the salesman walked through the wash bay got in the truck; started it up, put it in gear, and then his soapy shoe slipped off the clutch and the truck lurched into a concrete pole!
The customer now drives a chevy!
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It was a service writer, secretary and a PAINTER! All of the painters guns and tools were sitting outside of the gate when he got to work the next morning. Service writer was charged, he was driving.
Originally posted by Rick Modena View PostSame thing happened in Plano at a Acura/Honda dealership iirc, I believe it was a service writer, mechanic and secretary in a NSX, they came back after hours and took it for a spin and totaled it, one if not all were charged with a crime.
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Yes, I was under the influence... :drunk:Originally posted by Cooter View Postare you trying to say "so to speak"?
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When I worked at a local Ford house, a local wealthy man custom ordered an expedition 4x4. When it showed up the make ready kid took it for a test drive to make sure all was well. By is account, “He took a turn at the posted speed limit of 30mph when it suddenly lost control and rolled five times.” He was fired, and the customer was contacted.
His response was frustration at first, but when he calmed down he decided it was better off. He had been thinking he’d rather have a truck anyway. So, he custom ordered a 5speed F-150. When this one showed up from Ford the salesman insisted that no one drive the truck but him. The truck was made ready and needed to be washed before delivery, the salesman walked through the wash bay got in the truck; started it up, put it in gear, and then his soapy shoe slipped off the clutch and the truck lurched into a concrete pole!
The customer now drives a chevy!
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well if he can afford a ZL1 Camaro then he can afford a excellent attorney and that dealer should be scared of that fact. wouldn't it ruin the reputation or would it be water under the bridge after the news of it fades away? interesting thought i guess!Originally posted by bird_dog0347 View PostIf I leave my car at a dealer for service and find out that an employee wrecked it when he never should have been in it, and it was less than 2 years old (same body style as the new cars, etc) I'd demand a brand new one. Period... The dealers make shit tons of money on new car sales, and they can eat the loss as far as I'm concerned. If it were just an accident then fine, I'm totally reasonable, but in this case nope! New car or lawyers, dealers choice.
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THAT is a dream I've looped over...and...over...and...over again. (I wanna use this new "blackout" defense they're using these days...Oh, and I wasn't there, btw). <3Originally posted by Rick Modena View Postin a NSX, they came back after hours and took it for a spin and totaled it
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If I leave my car at a dealer for service and find out that an employee wrecked it when he never should have been in it, and it was less than 2 years old (same body style as the new cars, etc) I'd demand a brand new one. Period... The dealers make shit tons of money on new car sales, and they can eat the loss as far as I'm concerned. If it were just an accident then fine, I'm totally reasonable, but in this case nope! New car or lawyers, dealers choice.
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Its a figure of speech, sorta of speak. When a place gets broken into, people say the place was 'robbed'. That guy went (broke into, doesn't matter how.) into a place of business after hours and took (stole) a piece of property that wasn't his and totaled it out.Originally posted by Machx2 View PostHe had a gun held to his head?
Stop being a moron cop
Same thing happened in Plano at a Acura/Honda dealership iirc, I believe it was a service writer, mechanic and secretary in a NSX, they came back after hours and took it for a spin and totaled it, one if not all were charged with a crime.
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Originally posted by juiceweezl View PostI didn't read the whole thing, but the guy bought his car new, right? The dealership wants to replace it with a previously owned one. How does he know what kind of care the car received? The car they are offering would show a previous owner before him on the title. He took his car to a dealership for service work and they totaled it. He's due a direct replacement okay -- exactly what he brought in - a car that was brand new when he got it so he knows 100% what kind of care the car has received. Since they obviously can't give him that, then they should do the next best thing -- a brand new one. Since they are trying to fuck him over and drag this thing out, then he should be compensated for it. Now, if it was a civic with 60K miles on it, then I agree he should take a car in similar condition.
Oh, and LOL at the suggestion that he should get like 5 years worth of free service/oil changes from the dealership. THEY TOTALED HIS CAR! Why in the world would he ever take it back to them. Besides, if he only put 10K miles on it in 2 years, he's not going to need much service work.^^^^^^^Originally posted by stevo View PostI didn't think about that part, his car was a one-owner car, but ANY used car tat they would give him would end up being a two-owner car, dropping value instantly.
Stevoread...........Originally posted by txsr20de View PostHe had bought the car new, had 10k miles on it and sounds like it was pretty cherry. They offered a "one owner" car that had 13k miles, had new tires(in his mind indicating it had been abused to need new tires in 13k miles), and some sort of appearance mods ("non stock badges front and rear"). It also ended up actually being a two owner car that had previously been in an accident.
Mind you, they weren't actually offering to give him this car to make the situation right. The dealership claimed that since the employee didn't have their permission to be driving the car, they weren't liable. So this "deal" was to let his insurance cut him a check for the totaled car, then allow him to purchase this "equivalent" car, minus $4k as a goodwill gesture to cover badge replacement and inconvenience.
I am with others in thinking that he may be out of line expecting a brand new replacement for his 2 year old car, but the fact that they are trying to force him to make a claim on his insurance company for their fuck up would be a tough pill to swallow Whether or not their employee had permission to take it on a joyride, they are still liable for their employees actions, and should step up and take care of this. The backlash from this among the automotive community will cost them far more than taking care of this the right way would have.Last edited by Rick Modena; 01-11-2014, 12:42 AM.
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I didn't think about that part, his car was a one-owner car, but ANY used car tat they would give him would end up being a two-owner car, dropping value instantly.
Stevo
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