Originally posted by Big A
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Mind you, they weren't actually offering to give him this car to make the situation right. The dealership claimed that since the employee didn't have their permission to be driving the car, they weren't liable. So this "deal" was to let his insurance cut him a check for the totaled car, then allow him to purchase this "equivalent" car, minus $4k as a goodwill gesture to cover badge replacement and inconvenience.
I am with others in thinking that he may be out of line expecting a brand new replacement for his 2 year old car, but the fact that they are trying to force him to make a claim on his insurance company for their fuck up would be a tough pill to swallow Whether or not their employee had permission to take it on a joyride, they are still liable for their employees actions, and should step up and take care of this. The backlash from this among the automotive community will cost them far more than taking care of this the right way would have.
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