Originally posted by Wish4svts
					
						
						
							
							
							
							
								
								
								
								
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Poor service by Sleep Experts...what (if anything) should I ask for?
				
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We cancelled an equipment upgrade appointment with a DirecTV installer when he failed to show within three hours of their window, and went with U-verse instead. Ditto with a garage door repairman last spring, went with a competitor instead. Price was not a factor in either case, customer service was.
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There's a lot of truth to the old saying that you'll catch more bees with honey rather than vinegar.Originally posted by mstng86 View PostI am not going to lie. I get into arguments all the time with my wife about a customer service situation. She tends to feel the company or business should bend over backwards to her needs in almost every situation, and usually I argue with her because I know she is being unreal. She says I don't have her back, and I tell her I do, but you are being unreasonable.
Then there are times I just let her go into bitch mode and handle her business with them.
I do agree, though, there are situations where it is warranted to go into full prick mode. When they start fucking up 2,3,4 times in a row with no apparent effort to make it right or when they are obviously just trying to fuck you (like GVF did to me last year), then yeah...gloves are off and I'm making it my life's mission to hurt their business in some way.70' Chevelle RagTop
(Forever Under Construction)

"Opportunity is missed by most people because it is dressed in overalls and looks like work.”- Thomas A Edison
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LMAO, My old lady is the same way, when the warning signs appear, I go to the car or leave the room.Originally posted by mstng86 View PostI am not going to lie. I get into arguments all the time with my wife about a customer service situation. She tends to feel the company or business should bend over backwards to her needs in almost every situation, and usually I argue with her because I know she is being unreal. She says I don't have her back, and I tell her I do, but you are being unreasonable.
Then there are times I just let her go into bitch mode and handle her business with them.
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A lot of places dont keep them in stock anymore, then offer free next day delivery.. At least that with what we found. Just bought a new serta king mattress couple weeks ago from mattress firm.Originally posted by GeorgeG. View Post^^^^I agree. You should've seen that coming.
What's more odd is that you would have mattresses delivered... Is that the new "in" thing?
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Nah, I would have let him have it while he's dragging that shit through my house. Then let his manager have it the next day.Originally posted by idrivea4banger View PostI guess I'm the odd one, I would've done the same as mustangmarc. You say you're running 30 minutes late, fine. Take longer than that at least have the courtesy to call back again. trololololololol
And people wonder why people get shitty service. I wonder how many other faggots like Marc this guy had to deal with as customers or other drivers that led to his late arrival. He could have been having the worst day ever and Marc topped his evening off.
I saw the white text, though.
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You're "giving it to him" on top of the mattress, amirite?Originally posted by Denny View PostNah, I would have let him have it while he's dragging that shit through my house. Then let his manager have it the next day.
And people wonder why people get shitty service. I wonder how many other faggots like Marc this guy had to deal with as customers or other drivers that led to his late arrival. He could have been having the worst day ever and Marc topped his evening off.
I saw the white text, though.
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