Body Shop Woes

[Danny46]

Overspray, dirt under paint, and misaligned panels. Oh, and they are not actually working with us on the previous rental car, the owner stated (via his manager who doesn't have the authority to do much of anything) that if we pay the deductible (it's one of those places that waves your deductible), that he would pay the rental. Which is both approximately the same amount. we are now fighting with them for a rental for the couple days they'll need to fix their fuckups.

[Scott Mc]

Did you ever state what shop?

[Danny46]

I will now. Express Collision in North Richland Hills

[silverranger]

sucks bro, when you go back make sure its in the sun not under a cover, i am sure you already know that though

[jammeejamm]

a place that saves deductibles and is on the insurance program...

and now i am going to ask the asshole question, what kind of work did you expect with a place that is giving up probably five hundred in profit on jobs?

what insurance company sent you to this shop?

[Scott Mc]

That building was an old Maco shop, my advice is stick to your guns and do not accept it till you are happy as stated earlier.

[Baron Von Crowder]

That building was an old Maco shop, my advice is stick to your guns and do not accept it till you are happy as stated earlier.

I thought that looked like it was a MAACO back 10 years ago or so.

And Ill put money on the panels not fitting because they are the cheapest Chinese repops they could buy.

[Scott Mc]

It was one of the first shops I noticed as a kid lol. When deductibles are saved the cost has to be absorbed somehow. Hope everything gets worked out for ya Danny.

[Danny46]

a place that saves deductibles and is on the insurance program...

and now i am going to ask the asshole question, what kind of work did you expect with a place that is giving up probably five hundred in profit on jobs?

what insurance company sent you to this shop?

I wasn't in the loop with the beginning part of the process unfortunately or I probably would have flagged this place. The first time I walked in there to deal with them and saw the condition of the shop/office and the way it is run I had a feeling this was going to happen. Messy, papers everywhere, etc. The insurance was AAA which we will be filling a complaint with. I have USAA and if there is a way to do it I will file something with them just to let them know about this shop.

Not sure how long that shop has been there, but their business card claimes they have been around 20 years. Also claims they have free loaner vehicles so who knows lol

Ultimately we left the cherokee there to get done right, and they did give us a rental for two days. Kind of weird though because the lady (manager) just gave us 85 bucks cash for the rental and we went and got it ourselves. She told us if it took longer than two days she would give us more money so who knows.

[bcoop]

I'd be leery of anyone offering to save your deductible. I've always heard with roofing, it is illegal to advertise or offer to save the customer's deductible. I know people still do it, but supposedly it's highly illegal and considered fraudulent.

So how do body shops get away with it? There is a place on 35 somewhere between Walnut Hill & 635 that has it plastered on the side of their shop. I think it might have previously been the Earl Scheib building.


To save on a deductible they are either giving up profit (not likely, margins aren't like they used to be) or they are defrauding the insurance company, by getting paid to replace parts that they don't actually replace and that's where the "savings" comes in. Fuck a bunch of both scenarios.

[Shaggin Wagon]

Man, all I can tell you is you get what you pay for. I help with deducts where I can, but I never blindly say I can eat it all. Hope it works out for you.


You help save deducts by passing on parts discounts to the customer or dropping your labor rate. If youre cutting corners to save deducts, then youre doing it wrong.....

[bcoop]

You help save deducts by passing on parts discounts to the customer or dropping your labor rate.

aka margins

[Chili]

Ultimately we left the cherokee there to get done right, and they did give us a rental for two days. Kind of weird though because the lady (manager) just gave us 85 bucks cash for the rental and we went and got it ourselves. She told us if it took longer than two days she would give us more money so who knows.

That sounds really shady to me! Businesses are not typically in the habit of just handing over cash on something like this.

[Danny46]

Man, all I can tell you is you get what you pay for. I help with deducts where I can, but I never blindly say I can eat it all. Hope it works out for you.


You help save deducts by passing on parts discounts to the customer or dropping your labor rate. If youre cutting corners to save deducts, then youre doing it wrong.....

Definitely true, you can be sure I wont ever take a car to a place like that. Do you own a body shop?


Yeah the cash thing was weird and shady, I dont know what was going on with that. Just ready to be done with this place. If the car still aint right after this might just take it somewhere else and eat the cost eventually

[Rick Modena]

Sounds like a real fucking shit hole shop.

You seem to have your shit together, well except for that fiasco in the canyon, but that really wasn't your (ya'lls) fault. What made you take your 2014 JC there in the first place?