Frontier Communications SUCKS!

[Tx Redneck]

I'm right there with ya Neil.

[bcoop]

This company really is a complete and utter joke. Nothing but problems today.

They had problems last night too. Fucked up my friends gaming!

It's really terrible that my TWC has turned more reliable than his former-fios.

our wifi at the house is slower than dialup

god bless.

I've had problems all weekend. Since Thursday night, really. As much as I hate the alternatives, I'm starting to seriously consider breaking contract and going elsewhere.

Same here. I called to inquire about cancellation fees as I'm under contract. The kind lady I spoke with did credit me for the intermittent issues I started having the last 2 or so weeks. And IIRC it was only $110 for me to break my contract that I'm under until Nov of 2017. I appreciated the credit but I'm still likely to cancel. Intermittent internet is not something I can tolerate as I work from home some. We also couldn't watch Netflix or anything else this weekend.


So, I need to start shopping service. I've heard nothing but bad about U Verse. I've had prior bad experience with TWC, but it's been over a decade since I used them. Google Fiber has no plans to be here any time soon. What else is out there? I'm in Irving. I'm on 150/150 service and do not want to step down in speeds.

[TX_92_Notch]

I've had problems all weekend. Since Thursday night, really. As much as I hate the alternatives, I'm starting to seriously consider breaking contract and going elsewhere.

It cost me somewhere around $55 to break my contract. I had no qualms on that one.

[mstng86]

Same here. I called to inquire about cancellation fees as I'm under contract. The kind lady I spoke with did credit me for the intermittent issues I started having the last 2 or so weeks. And IIRC it was only $110 for me to break my contract that I'm under until Nov of 2017. I appreciated the credit but I'm still likely to cancel. Intermittent internet is not something I can tolerate as I work from home some. We also couldn't watch Netflix or anything else this weekend.


So, I need to start shopping service. I've heard nothing but bad about U Verse. I've had prior bad experience with TWC, but it's been over a decade since I used them. Google Fiber has no plans to be here any time soon. What else is out there? I'm in Irving. I'm on 150/150 service and do not want to step down in speeds.

I have had a great experience with Uverse for years. I worked from home for 3 years and maybe had it go down twice that whole time. I wonder if it depends on the area you are in though.

[bcoop]

I have had a great experience with Uverse for years. I worked from home for 3 years and maybe had it go down twice that whole time. I wonder if it depends on the area you are in though.

Could be. Either way, at max speeds of 45mb it isn't an option. They also data cap at 250GB which is a definite no go.

[crapstang]

75/75 and I turn my wifi off to load stuff on my phone quicker, this company is BS

[Tx Redneck]

Same here. I called to inquire about cancellation fees as I'm under contract. The kind lady I spoke with did credit me for the intermittent issues I started having the last 2 or so weeks. And IIRC it was only $110 for me to break my contract that I'm under until Nov of 2017. I appreciated the credit but I'm still likely to cancel. Intermittent internet is not something I can tolerate as I work from home some. We also couldn't watch Netflix or anything else this weekend.


So, I need to start shopping service. I've heard nothing but bad about U Verse. I've had prior bad experience with TWC, but it's been over a decade since I used them. Google Fiber has no plans to be here any time soon. What else is out there? I'm in Irving. I'm on 150/150 service and do not want to step down in speeds.

I don't know of anyone else who offers the upload speeds of Fios for a home connection. If that's not important to you, TWC has some fast dl home pkgs, but I can't speak for their reliability.

75/75 and I turn my wifi off to load stuff on my phone quicker, this company is BS

I was doin that all weekend as well. It was so sporadic, I'd switch to lte, load a page, switch back and test on fast.com and it was fine. Same with speedtest.net. I wonder if it was a high latency thing as that'll make the speed feel slow.

[David]

Ours TV has started getting sketchy. It'll cut the audio in and out. But Frontier is the only service available in our neighborhood. I refuse to put a satellite on the house.

[Sgt Beavis]

Frontiers comments on your problems..

[BMCSean]

Ours TV has started getting sketchy. It'll cut the audio in and out. But Frontier is the only service available in our neighborhood. I refuse to put a satellite on the house.

This is the problem for us too, I would have switched a long time ago if there were any other options.

[Gtracer]

I am finally ready to cancel my Frontier service after the wife finished her DVR'd shows.


Been looking at the TWC 100/10MBS for $44.95 (first 12 mos) but I cant find any fine print as to what the "normal" price is for just internet. I have my firesticks setup, PlayStation Vue as soon as I want it, just need to get the internet setup.

I had planned on keeping the frontier service but man this past weekend sucked something bad, could not even get Kodi to load unless I let it work for 5 minutes.

[snacksnack]

Ours TV has started getting sketchy. It'll cut the audio in and out. But Frontier is the only service available in our neighborhood. I refuse to put a satellite on the house.

For the first 5-6 years satellite was our only options. Drive thru the older areas and you will notice quite a few. But yeah no other options suck.

[Ratt]

Same here. I called to inquire about cancellation fees as I'm under contract. The kind lady I spoke with did credit me for the intermittent issues I started having the last 2 or so weeks. And IIRC it was only $110 for me to break my contract that I'm under until Nov of 2017. I appreciated the credit but I'm still likely to cancel. Intermittent internet is not something I can tolerate as I work from home some. We also couldn't watch Netflix or anything else this weekend.


So, I need to start shopping service. I've heard nothing but bad about U Verse. I've had prior bad experience with TWC, but it's been over a decade since I used them. Google Fiber has no plans to be here any time soon. What else is out there? I'm in Irving. I'm on 150/150 service and do not want to step down in speeds.

Grande Communications, if it's available in your area, supposedly has up to 400Mbps, but they have Comcast-quality support (which is to say NOT GOOD).

I was doin that all weekend as well. It was so sporadic, I'd switch to lte, load a page, switch back and test on fast.com and it was fine. Same with speedtest.net. I wonder if it was a high latency thing as that'll make the speed feel slow.

For me, it was massive latency and occasionally no connectivity at all, due to the latency being so high that it was dropping packets left and right.

Everything seemed fine last night and this morning. A friend told me that when he called when his internet went down after the initial switch from Verizon to Frontier, they told him to try a hard reset of the ONT at his house, which is the junction box in the garage or on the outside of the house where the fiber meets the coax or ethernet that runs in your house. I was going to try it last night when I got home, but everything seemed to be back to normal.

[quikag]

Internet has been off for a few days and no remedy when I spent over an hour with tech support on the phone. They scheduled a tech to come out, but it was only between the hours of 8-6. Uhh, I have a freaking job. Screw them.

I just cancelled my phone, internet, and TV with Frontier a few minutes ago. Thinking about going with an antenna for a few channels and getting some sort of internet service, maybe TWC for that $45/month intro deal. Going to move in a year anyway. I wasn't watching much TV and with internet down for the past few days pushed me over the edge.

They did cancel without issue though, so that was cool. I wasn't under contract and was getting bent over for over $200/month...

[Rick Modena]

I wasn't under contract and was getting bent over for over $200/month...

What a fucking...